Terms of Service

Last updated: September 23, 2025

These Terms of Service (“Terms”) govern your access to and use of Canyon River Electric’s website, online forms, estimates, and construction services (collectively, the “Services”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1) Who we are & how to contact us

Canyon River Electric (“Company,” “we,” “us,” “our”)
Address: 857 N Marshall Way Ste B. Layton, UT 84041
Email: admin@canyonriverelectric.com
Phone: 801-544-8000

2) Eligibility & account

  • You must be at least 18 and have the authority to enter into these Terms.

  • If you create an account or submit forms, you agree to provide accurate information and keep it current. You are responsible for activities under your account.

3) Proposals, estimates, and scope of work

  • Estimates are based on information available at the time and are not a final contract price.

  • The final Scope of Work (“SOW”) will be defined in your signed proposal or construction agreement.

  • Any work not expressly listed in the SOW is excluded and requires a written change order.

4) Change orders and extras

  • Client-requested changes, hidden conditions, code-required upgrades, or material substitutions may affect price and schedule.

  • Change orders must be approved in writing before work proceeds and are billed at the agreed rates (labor, materials, overhead, and profit).

5) Pricing, deposits, and payment terms

  • Unless stated otherwise, pricing excludes permit fees, utility fees, engineering, tests, or third-party inspections.

  • A deposit may be required to secure materials and scheduling.

  • Progress invoices are due upon receipt or as stated in the proposal.

  • Late balances may incur interest at 1.5% per month or the maximum allowed by law, plus reasonable collection costs and attorney’s fees.

  • We may suspend work for nonpayment and will not release final deliverables until paid in full.

6) Scheduling, access, and site readiness

  • Start and completion dates are estimates and may shift due to weather, supply chain, permitting, or other delays outside our control.

  • Client must provide timely access to the site, utilities, and clear work areas. Delays caused by lack of access or site readiness may result in additional charges.

7) Permits, codes, and inspections

  • We comply with applicable codes for the work we perform.

  • Unless your proposal states otherwise, the Client is responsible for permits, plan reviews, HOA approvals, utility coordination, and related fees.

  • Code changes or inspector-required corrections not reasonably foreseeable at bid time are handled via change order.

8) Materials, selections, and substitutions

  • Client selections must be submitted by required deadlines.

  • We may make equivalent substitutions if specified products are unavailable, after consulting with the Client.

  • Natural materials (stone, wood, etc.) may vary in color, grain, and appearance; such variation is not a defect.

9) Title, risk of loss, and storage

  • Title to installed materials passes to Client upon payment in full.

  • Risk of loss for Client-supplied materials remains with the Client.

  • Storage, re-delivery, or re-stocking fees caused by Client delays may be billed as extras.

10) Warranties

  • We warrant our workmanship for 12 months from substantial completion unless a different period is stated in your proposal.

  • Manufacturer warranties apply to materials and products.

  • The warranty does not cover misuse, normal wear, lack of maintenance, acts of nature, or work altered by others.

11) Site conditions, unforeseen conditions, and hazardous materials

  • Unless expressly included, we do not test for or remediate hazardous materials (e.g., asbestos, lead, mold).

  • Discovery of unforeseen conditions (e.g., dry rot, structural issues, inadequate wiring) will be addressed through change orders with schedule and price adjustments.

12) Safety and cleanliness

  • We will take reasonable steps to maintain a safe and orderly jobsite and to protect adjacent areas.

  • Client acknowledges that construction areas present hazards and agrees to keep children, pets, and unauthorized persons away from work zones.

13) Subcontractors and third parties

  • We may use qualified subcontractors and suppliers.

  • We are not responsible for work performed directly by third parties hired by the Client without our oversight.

14) Photos, videos, and portfolio use

  • We routinely document projects for quality control and portfolio purposes.

  • Unless you notify us in writing before project completion, you grant us a nonexclusive right to use non-identifying photos/videos of the project in our marketing. We will not publish your address or personal identifiers without consent.

15) Lien rights

  • We reserve all rights available under applicable mechanic’s lien laws for unpaid labor or materials.

16) Cancellations and rescheduling

  • Custom orders, special materials, or mobilization costs may be nonrefundable once incurred.

  • If Client cancels after acceptance, Client is responsible for work performed to date, restocking fees, and reasonable overhead/profit on the unperformed portion of the SOW, where allowed by law.

17) Force majeure

  • We are not liable for delays or inability to perform caused by events beyond our reasonable control, including weather, epidemics, strikes, labor or material shortages, acts of government, or transportation failures.

18) Communications, e-sign, and SMS

  • You consent to receive emails, calls, and texts related to your inquiry and project.

  • Marketing texts require your consent where required by law; you can opt out at any time by replying STOP. Message/data rates may apply.

  • You agree that electronic signatures and records have the same legal effect as originals.

19) Website terms: intellectual property and acceptable use

  • The website, its content, logos, photos, and software are owned by us or our licensors and are protected by IP laws.

  • You receive a limited, nonexclusive, revocable license to access and use the site for personal or internal business purposes.

  • You may not:

    • Copy, scrape, or reverse engineer the site.

    • Upload malicious code or interfere with site operation.

    • Use the site for unlawful purposes or to infringe others’ rights.

20) User content and feedback

  • If you submit content (e.g., reviews, photos you own, comments), you represent you have the right to do so and you grant us a nonexclusive license to use, reproduce, and display it in connection with the Services.

  • We may remove content that violates these Terms or the law.

21) Third-party links and tools

  • Our site may link to third-party websites or integrate third-party tools (maps, scheduling, payments). We are not responsible for third-party content, terms, or privacy practices.

22) Disclaimers

  • EXCEPT AS EXPRESSLY STATED, THE SERVICES AND WEBSITE ARE PROVIDED “AS IS.” WE DISCLAIM ALL IMPLIED WARRANTIES TO THE MAXIMUM EXTENT PERMITTED BY LAW, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

  • Some jurisdictions do not allow certain disclaimers, so the above may not fully apply to you.

23) Limitation of liability

  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOSS OF USE, OR LOSS OF DATA.

  • OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SPECIFIC WORK GIVING RISE TO THE CLAIM.

  • These limits do not apply to liability that cannot be limited by law.

24) Indemnification

  • You agree to defend, indemnify, and hold harmless the Company, its owners, and employees from claims, damages, losses, and expenses (including reasonable attorney’s fees) arising out of: (a) your breach of these Terms; (b) your misuse of the Services; (c) site conditions or Client-supplied materials; or (d) work performed at your direction that violates laws or third-party rights.

25) Dispute resolution

Option A: Arbitration

  • Any dispute arising out of or relating to these Terms or the Services will be resolved by binding arbitration administered by AAA under its rules.

  • Class actions are waived; disputes must be brought individually.

  • Small claims actions may be brought in small claims court instead.

  • This section does not limit lien rights or urgent equitable relief.

26) Governing law

These Terms are governed by the laws of Utah, without regard to conflict-of-law rules.

27) Assignment and independent contractor

  • We perform as an independent contractor, not as your employee or agent.

  • We may assign subcontractors. You may not assign these Terms without our prior written consent.

28) Privacy Policy

Your use of the Services is also governed by our Privacy Policy, which is incorporated by reference.

29) Changes to these Terms

We may update these Terms from time to time. The “Last updated” date reflects the latest version. Continued use of the Services after changes become effective constitutes acceptance.

30) Notices

  • Legal notices to us must be sent by email to admin@canyonriverelectric.com and by mail to the address above.

  • Notices to you may be sent to the email, phone, or mailing address you provided.

31) Entire agreement, severability, and waiver

  • These Terms, together with your signed proposal/contract and the Privacy Policy, constitute the entire agreement regarding the Services and supersede prior understandings.

  • If any provision is found unenforceable, the remaining provisions remain in effect.

  • Failure to enforce any provision is not a waiver.